Streamline your operations, improve efficiency, and deliver exceptional service with our tailored solutions.
See the latest version of the our Field Service App at Acumatica Summit, January 25 in Las Vegas.
Mark your calendar to see the demo for our app.
nxt gen digital offers a powerful application module leveraging Acumatica Service Management to optimize, streamline, and mobilize field service operations. This solution is designed to enhance efficiency by ensuring that the right personnel are scheduled at the right time while providing real-time data for on-site work. The seamless integration with inventory, purchasing, and project management equips service organizations with the necessary tools for growth.
Work on appointments while at the customer location
Work at multiple appointments at the same time
Work while on offline mode
See all the information related to the appointment and equipment
Gather additional information about the equipment
Collect the customer signature while on-site
Efficiently capture service requests and access customer information.
Track resource commitments.
Receive updates on materials used and appointment statuses.
Assign appointments using email and SMS notifications.
Define metrics for technician utilization and service performance.
nxt gen digital’s application module harnesses the capabilities of Acumatica Service Management to empower businesses in enhancing operational efficiency and delivering superior customer satisfaction.
Elevate Your Field Service Management
Empower technicians with a mobile app (Android/iOS) to manage appointments, access customer history, capture payments and signatures, and log expenses from the field.
Collect additional information related to the equipment while on the job. The data collection for the equipment is tailored to your needs
Add additional notes and tasks for the back-office while on the job, directly from your mobile app
Get all the information about the job, the equipment and the while on the job directly on your mobile app
Work on your job while in Offline mode
nxt gen digital offers a cutting-edge field service application that extends Acumatica’s capabilities, providing a modern interface specifically designed for field service workers. Unlike the default Acumatica module, which lacks an external interface for on-the-job personnel, our app bridges this gap, empowering your team with essential tools and functionalities.
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