"Empower Your Field Service Team with nxt gen digital and Acumatica"

Streamline your operations, improve efficiency, and deliver exceptional service with our tailored solutions.

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Come see us at Acumatica Summit 2025

See the latest version of the our Field Service App at Acumatica Summit, January 25 in Las Vegas.

Mark your calendar to see the demo for our app.

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Acumatica Service Management offers comprehensive solutions tailored for service-oriented businesses, wholesale distributors, construction firms, and manufacturers involved in deliveries, installations, or remote service operations. Key features include:
  • Streamlined Service Assignments : Quickly capture service requests and manage customer information for efficient task allocation.
  • Enhanced Control Over Field Services : Monitor remote operations with real-time GPS tracking and access to appointment progress, including materials used and detailed notes.
  • Improved Communication : Facilitate seamless interactions between customers and technicians through notifications via email, SMS, or push alerts regarding appointment updates.
  • Accelerated Decision-Making : Utilize detailed reports and dashboards to analyze past data and gain insights for future planning.
Our application leverages these Acumatica features to optimize your service management processes, ensuring that your business operates smoothly and effectively.

nxt gen digital offers a powerful application module leveraging Acumatica Service Management to optimize, streamline, and mobilize field service operations. This solution is designed to enhance efficiency by ensuring that the right personnel are scheduled at the right time while providing real-time data for on-site work. The seamless integration with inventory, purchasing, and project management equips service organizations with the necessary tools for growth.

Our Field Service App using Acumatica Interface can:

Work on appointments while at the customer location

Work at multiple appointments at the same time

Work while on offline mode

See all the information related to the appointment and equipment

Gather additional information about the equipment

Collect the customer signature while on-site

Sync everything back to Acumatica

Key Business Benefits Include

Efficiently capture service requests and access customer information.

Track resource commitments.

Receive updates on materials used and appointment statuses.

Assign appointments using email and SMS notifications.

Define metrics for technician utilization and service performance.

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nxt gen digital’s application module harnesses the capabilities of Acumatica Service Management to empower businesses in enhancing operational efficiency and delivering superior customer satisfaction.

Elevate Your Field Service Management

The Key Features our Field Service App covers!

Mobile-Friendly Access

Empower technicians with a mobile app (Android/iOS) to manage appointments, access customer history, capture payments and signatures, and log expenses from the field.

Quality insurance

Collect additional information related to the equipment while on the job. The data collection for the equipment is tailored to your needs

Community with your back-office

Add additional notes and tasks for the back-office while on the job, directly from your mobile app

All the informations

Get all the information about the job, the equipment and the while on the job directly on your mobile app

Offline capability

Work on your job while in Offline mode

Why Choose nxt gen digital for Your Field Service App Powered by Acumatica?

nxt gen digital offers a cutting-edge field service application that extends Acumatica’s capabilities, providing a modern interface specifically designed for field service workers. Unlike the default Acumatica module, which lacks an external interface for on-the-job personnel, our app bridges this gap, empowering your team with essential tools and functionalities.

Key Benefits of Our Field Service App:

  • Tailored for Field Service Companies : Designed for businesses with 10 to 100 field service workers, particularly those managing maintenance tasks for manufacturing machines, our app meets the unique needs of your industry.
  • Enhanced User Experience : With a modern user interface, service workers can easily access all appointment-related information, track time, and document quality management protocols efficiently.
  • Streamlined Operations : Our app connects directly to Acumatica via API, allowing field workers to work seamlessly with real-time data from back-office colleagues. This eliminates manual data transfer and reduces errors.
  • Quality Management Features : Stand out from competitors like Jigx with our integrated quality management functionality. Field service workers can collect structured information about maintenance jobs and provide clients with detailed job protocols.
  • Measurable Outcomes : Experience faster job completion times and improved communication between field service teams and back-office staff. Our app ensures that every new appointment is instantly visible, enhancing overall operational efficiency.
  • Customizable Solutions : NxtGen Digital’s app is mobile-friendly and can be tailored to meet your specific business needs, ensuring a quick implementation process that aligns with your objectives.

Get Started Today!

Transform your field service operations with NxtGen Digital’s Acumatica-powered app. Schedule a demo today to see how our solution can enhance your business efficiency and customer satisfaction. Don’t miss the opportunity to elevate your field service management!

Fill out the form below to get in touch with our experts at nxt gen digital.